Shipping Policy

Effective Date: 1 January 2026

Epoxy Brite ships professional-grade cleaning products throughout the United States. We are committed to processing and shipping orders quickly and reliably.

Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays).

Orders placed after 12:00 PM EST may be processed the following business day.

You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Methods & Carriers

We ship using reputable carriers such as:

  • UPS

  • FedEx

  • USPS

Shipping method selection is determined at checkout based on order size, weight, and destination.

Shipping Rates

Shipping costs are calculated at checkout based on:

  • Package weight

  • Package dimensions

  • Destination address

All applicable shipping charges will be displayed before you complete your purchase.

Shipping Destinations

We currently ship to addresses within the United States only.

For bulk or special shipping requests, please contact:

sales@epoxybrite.com

Delivery Timeframes

Estimated delivery times (after shipment):

  • Standard Shipping: 3–7 business days

Delivery times are estimates and not guaranteed.

Order Tracking

Once shipped, you will receive a tracking number via email.

If you do not receive tracking information within 3 business days, please contact:

sales@epoxybrite.com

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, contact us within 5 days of delivery.

Please include:

  • Order number

  • Photos of packaging and product (if damaged)

We will work with the carrier to resolve the issue and provide a replacement or refund when appropriate.

Incorrect Address

Please ensure your shipping address is accurate at checkout.

Epoxy Brite is not responsible for packages delivered to incorrectly entered addresses.

Reshipment costs due to incorrect address entry are the responsibility of the customer.

Contact

For shipping questions:

sales@epoxybrite.com